Terms of Service
These Terms of Service govern your access to and use of Email Assistant for macOS, including its mailbox connection, reply-drafting, knowledge-base, and subscription features.
By downloading, installing, accessing, or using Email Assistant, you agree to be bound by these Terms. If you do not agree, do not use the app.
You may use Email Assistant only if you are legally permitted to enter into these Terms and to use the connected services and mailbox accounts involved. If you use the app on behalf of an organization, you represent that you have authority to bind that organization.
Email Assistant is a macOS application that can:
You are responsible for all mailbox accounts you connect to Email Assistant and for maintaining the confidentiality of those accounts. You authorize the app to access the scopes and permissions needed to provide its features, including reading email content, creating drafts, and related mailbox actions supported by the connected provider.
You must connect only accounts you are authorized to access. You may disconnect accounts at any time, but some data previously uploaded to backend services for knowledge-base features may remain until you separately delete that knowledge base.
Email Assistant can generate draft replies using backend services and AI models. AI-generated content may be inaccurate, incomplete, outdated, offensive, or otherwise unsuitable for your intended use.
If you enable the relevant setting, Email Assistant may automatically generate and save drafts for new emails while polling connected mailboxes. This feature does not send messages automatically, but it may create draft content in your mailbox without additional confirmation for each draft.
You retain responsibility for the emails, files, prompts, instructions, signatures, and other materials you provide through the app. You represent that you have the rights and permissions needed to use that content with Email Assistant and to allow the processing required to operate the service.
You must not use Email Assistant to process content or perform actions that violate law, third-party rights, contractual obligations, confidentiality duties, or workplace policies.
You agree not to:
Certain features may require an active subscription or trial. Subscription products, billing, free trial offers, renewal timing, cancellation mechanics, refund handling, and payment processing are presented and processed through Apple under your App Store account and Apple’s applicable terms.
Feature limits, such as connected mailbox limits or knowledge-base document limits, may vary by subscription tier and may change over time.
Email Assistant depends on third-party platforms and APIs, including Google, Microsoft, Firebase, OpenAI, and Apple. Availability of the app may depend on those services remaining available and permitting the required integrations.
Your use of connected services may also be subject to separate terms, policies, and permissions imposed by those providers. Email Assistant is not responsible for third-party service outages, policy changes, account suspensions, API changes, or decisions made by those providers.
Email Assistant, including its software, design, branding, and related materials, is protected by intellectual property laws. Except for the limited right to use the app under these Terms, no license or ownership right is transferred to you.
If you provide suggestions, ideas, or other feedback about Email Assistant, the provider of Email Assistant may use that feedback without restriction or compensation to you.
Access to Email Assistant may be suspended or terminated at any time, with or without notice, if needed to protect the service, comply with legal obligations, respond to abuse, or address technical or security issues. You may stop using the app at any time.
Email Assistant is provided on an as-is and as-available basis. To the fullest extent permitted by law, the provider of Email Assistant disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security.
To the fullest extent permitted by law, the provider of Email Assistant will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, business opportunity, email content, or account access arising out of or related to your use of the app.
To the fullest extent permitted by law, the total liability of the provider of Email Assistant for all claims arising out of or relating to the service will not exceed the amount you paid for the app or the subscription during the 12 months before the event giving rise to the claim, or USD $50 if you paid nothing, whichever is greater.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the provider of Email Assistant from and against claims, losses, liabilities, damages, costs, and expenses arising from your use of the app, your content, your connected accounts, or your violation of these Terms or applicable law.
Email Assistant and these Terms may be updated from time to time. Continued use of the app after updated Terms become effective constitutes acceptance of the revised Terms.
For questions about these Terms, use the support details published on ai-lab.com.au or in the app’s store listing or distribution page.